Return & Refund Policy

At Cairns Signal Boosters, we stand by the quality of our products. Please read our return policy carefully before making a purchase.

Returns

  • We only accept returns for defective or faulty products.

  • To be eligible, you must notify us within 14 days of receiving the product.

  • Products must be returned in their original packaging with proof of purchase.

Refunds

  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed back to your original payment method within 5–10 business days.

Exchanges

  • We do not offer exchanges. If your product is defective, you may return it for a refund and place a new order if needed.

How to Initiate a Return

To request a return, please contact us at:
📧 [email protected]